Terms of service
Accounts, video generation and service responsibilities
These terms apply to the Tevos video workspace and related accounts, top-ups and API services. Display prices for other products do not automatically apply to video generation.
Updated November 6, 2026. These terms apply to Tevos services.
Version: 2026-11-06.v11. Operator and effective terms
Tevos is the product name and is operated by a US company. Operator information appears in the contact section; email us for details not listed, including the legal company name and address.
The terms of service, privacy policy, top-up and refund policy, and content rules together describe the service arrangements. Their application and changes remain subject to legally required notice and consent. Updating a page does not retroactively change existing orders or obtain consent to every change.
Before registering or signing in on the website, you must actively confirm your age declaration, agree to the Terms of Service and Content Rules, acknowledge the Privacy Policy, and accept content responsibility. Website registration and sign-in cannot proceed without this confirmation. Your agreement applies to the displayed policy version and does not constitute acceptance of every future change.
2. Adults, service location, and account security
This service is only for users aged 18 or older who have reached the legal age of majority where they live. Business representatives must be authorized. Do not share accounts or credentials with minors, impersonate others or evade regional restrictions.
Tevos does not provide services to individuals or organizations located in mainland China, Hong Kong, Macao or Taiwan.
This restriction covers all Tevos services, including registration, account top-ups, API access, and image and video generation. It applies where the service is used.
Do not misrepresent your location or circumvent these restrictions through third-party registration, top-ups, or resale of accounts or keys. When service ends because of location restrictions, paid orders, unused balances, and personal information will be reviewed and handled under applicable law and our top-up, refund, and privacy policies. Location restrictions do not automatically forfeit your balance.
Adult-content availability also depends on local law and any required age verification. Checking an age declaration, signing in, or holding an API key does not constitute legally required age verification.
Keep your username, password, and keys secure and contact support promptly if they are compromised. Do not bypass access, concurrency, billing, or security controls.
3. Third-party services and generation results
Tevos sends generation requests to third-party services. Models, settings, queues and processing times may change. Providers may reject requests or discontinue capabilities. Check the product description and quote before submitting.
AI output may contain distortions, motion errors, omitted prompt details or unexpected results. Examples and product names do not guarantee consistent results or that any requested content can be generated.
The service does not promise fixed completion times or permanent video storage. Delivery, billing and failed tasks are handled under the top-up and refund policy.
4. Credits, quotes and settlement
Video balances are displayed in credits. CNY 1 currently equals 100 credits, with new generations rounded up to whole credits. Check the quote shown before submission and your account bill.
Credits are reserved when you submit a task, then settled or released once results and costs are confirmed. A hold is not a duplicate charge. Time elapsed alone does not establish that a refund has been made while processing or cost verification is pending.
Price changes must be shown before new tasks are submitted and do not retroactively alter confirmed quotes.
5. Inputs, outputs and commercial use
You retain existing rights to your inputs and must obtain the permissions and consent needed to submit and process them. You authorize us to process materials and transmit them to relevant providers as needed for generation, delivery, storage, troubleshooting and lawful complaint handling.
Tevos does not acquire your existing input rights by providing the service. Rights available in outputs are limited by the upstream rights we actually obtain and applicable law. Payment does not automatically grant exclusive copyright, likeness permissions or a guarantee of non-infringement.
Verify rights in materials, people, voices and trademarks before publishing or commercial use. Copyright protection for purely AI-generated output depends on applicable law and the creative process. Hiding a supplier's name does not change its license scope.
6. Restrictions, responsibilities and appeals
Suspected unlawful activity, infringement, account abuse or payment irregularities may lead to necessary task suspension, access restrictions, removal of controlled content or service termination. Reasons may be provided where legally permitted and without compromising investigations. You may request review.
As a content producer, author, uploader, publisher, or user, you must ensure that your submissions and your creation, publication, and use of content are lawful, with all necessary copyright, likeness, privacy, and other permissions.
You bear the legal responsibility applicable to your unauthorized submissions, infringement of others' rights, violations of the Content Rules, or unlawful distribution. If your breach or unlawful conduct causes loss to others or Tevos, you are responsible for the corresponding compensation to the extent permitted by applicable law.
These provisions do not transfer legal responsibility for Tevos's own conduct, waive the platform's statutory obligations, or limit any non-waivable liability or user rights.
To the extent permitted by law, services are provided as available and generation results are uncertain. These terms do not exclude fraud liability, liability that cannot legally be limited or non-waivable consumer rights.
Account restrictions do not automatically determine entitlement to balances. Unused balances, disputed transactions and legally retained records must be reviewed separately. Closing an account does not automatically forfeit its balance or mean all data has been deleted.
7. Contact, changes and disputes
Email info@tevoscorp.com with your task or transaction ID. Do not send passwords, complete credentials or sign-in verification codes.
Material changes require appropriate advance notice and renewed consent where necessary. These terms do not select a particular state's law or exclusive court, impose mandatory arbitration or waive class actions. Mandatory laws and consumer rights remain unaffected.
